We at Satam Udyog (“Company”, “we”, “our”, “us”) respect your privacy and are committed to protecting it through this Privacy Policy. This policy explains how we collect, use, and safeguard your information when you visit our website https://satamudyogbooks.com (the “Site”).

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1. Information We Collect

When you use our Site or make a purchase, we may collect the following information:

• Personal Information: name, email address, billing/shipping address, phone number.

• Payment Information: collected securely by our payment gateway (we do not store your full credit/debit card details).

• Order Information: details of products purchased (ebooks, physical books).

• Technical Information: IP address, browser type, cookies, and analytics data.

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2. How We Use Your Information

We use your information to:

• Process and deliver your orders.

• Provide you with downloadable eBook links via email after purchase.

• Communicate about your orders, updates, or support requests.

• Improve our website, products, and customer service.

• Comply with legal and regulatory obligations.

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3. Sharing of Information

We do not sell or rent your personal data. However, we may share limited information with:

• Payment Gateways (PayPal, Razorpay, Stripe, etc.) to process transactions.

• Shipping Providers to deliver physical books.

• Service Providers (such as analytics or hosting services) to improve our Site.

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4. Cookies & Tracking

Our Site uses cookies to enhance your browsing experience, remember your preferences, and analyze traffic. You can disable cookies in your browser settings, but some features may not work correctly.

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5. Data Retention

We retain your personal data only as long as necessary to:

• Fulfill your orders.

• Provide support.

• Comply with tax, legal, and accounting requirements.

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6. Your Rights

You have the right to:

• Access, update, or delete your personal data.

• Request a copy of the information we hold about you.

• Opt-out of marketing emails at any time.

To exercise your rights, contact us at the details below.

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7. Security

We use secure payment gateways and SSL encryption to protect your data. However, no online method of transmission is 100% secure, so we cannot guarantee absolute security.

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8. Children’s Privacy

Our Site is not intended for individuals under 13 years of age. We do not knowingly collect information from children.

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9. Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Last Updated” date.

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10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Satam Udyog
📍 203, Amit Industrial Estate,
61, Dr. S. S. Rao Road, Near Gandhi Hospital,
Behind Infinity Medical Centre, Lalbaug,
Mumbai – 400 012, Maharashtra, India

👤 Mr. Hemant Satam
📞 +91 9819197227
📧 satamudyog@gmail.com
🌐 https://satamudyogbooks.com

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